Privacy Policy

The information provided on this page is intended as a general overview only and does not constitute legal advice. It offers high-level guidance on privacy practices and is not tailored to the specific requirements, operations or obligations of ALAI Architecture + Interiors or its clients.

You should not rely on this content as a substitute for professional legal advice. Privacy obligations vary depending on the nature of your business, the information you collect, and the jurisdictions in which you operate. As such, we recommend seeking independent legal advice to ensure your Privacy Policy accurately reflects your business practices and complies with all applicable laws and regulations.

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ALAI Architecture + Interiors accepts no responsibility for reliance placed on the information contained on this page.

Privacy Policy - the basics

Effective Date: January 2026

ALAI (“we,” “us,” “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and store personal information when you visit our website [www.alai.com.au] (“Website”) or interact with our services.

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1. Personal Information We Collect

We may collect personal information about you, including:

• Contact Information: Name, email address, phone number, and postal address when you make an enquiry, sign up for newsletters, or request services.

• Project Information: Details you provide about your project, including preferences, briefs, and documentation.

• Website and Technical Data: IP address, browser type, pages visited, device information, and analytics data.

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2. How We Use Your Personal Information

We use your personal information for purposes including:

• Responding to enquiries and providing our services.

• Managing and administering projects and client relationships.

• Improving our Website, services, and user experience.

• Sending updates, marketing materials, or newsletters (with your consent).

• Complying with legal obligations.

We will only use your personal information for purposes for which it was collected, or as otherwise permitted under the Privacy Act 1988.

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3. Disclosure of Personal Information

We do not sell or trade your personal information. We may disclose your personal information:

• To trusted service providers who assist us in providing our services, such as IT, marketing, or project management providers.

• Where required or authorised by law, including court orders or regulatory obligations.

• In the event of a business transaction, such as a merger or sale of assets, where personal information may be transferred as part of the business.

We ensure that any third parties comply with privacy obligations under the Privacy Act 1988.

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4. Cookies and Website Analytics

Our Website may use cookies and analytics tools to improve functionality, monitor Website usage, and provide a better user experience. You can manage cookies through your browser settings.

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5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no system can be guaranteed completely secure.

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6. Access and Correction

Under the Privacy Act 1988, you have the right to:

• Access personal information we hold about you.

• Request correction of inaccurate, incomplete, or outdated information.

• Request deletion of your personal information, subject to legal obligations.

• Opt-out of marketing communications.

Requests should be sent to hello@alai.com.au. We may require verification of identity before providing access or making corrections.

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7. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.

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9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our Website with a revised effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

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ALAI Architecture + Interiors
Email: hello@alai.com.au
Phone: 0415 82 55 87